Hulu Error Code P-DEV320 is a pesky error that you may see when you try to log into your Hulu app. Whether you’re on your device, a console, or a computer, you could see this error code. We have 9 methods for you to try to get your Hulu app back up and running. If you’re in a hurry, skip to method 5 (check your internet connection). This seems to be the easiest fix.
What is Hulu Error Code P-DEV320?
If you’ve seen “Were having trouble playing this. It may help if you turn your device off for a minute and try again. Hulu Error Code: P-DEV320“, then you may have seen the P-DEV318 and P-DEV322 error code as well. These codes, moreso the P-DEV302 code, is what you see when your device is having trouble connecting to the Hulu server.
What Causes Hulu Error Code P-DEV320?
The cause of Hulu error code P-DEV320 is a result of communication issues between your Hulu app or web player and the Hulu servers. It can be caused by the following:
Connectivity issues due to your internet
Outdated Hulu app on a device
An issue within Hulu
The related P-DEV318 and P-DEV322 codes are generally a result of issues on Hulu‘s end that you can’t fix.
How to Fix Hulu Error Code P-DEV320
There are a few easy ways you can fix this pesky error which includes:
Updating the Hulu app
Trying from a different device
Clearing out your cookies and cache
Try another streaming app
Check your connection
Restart your device
Deactivate your device
Go to social media
Method 1: Update The App
One of the easiest ways to fix this error is to simply update the Hulu app. If you’re on a smartphone or tablet, go to the app store and check for an available update. If you don’t see an update available, uninstall and reinstall the app. This will force an update if there is one that just wouldn’t show up in the app store.
If you don’t have an update available, move onto the next solution.
Method 2: Try From A Different Device
If you have more than one device that can run Hulu, open it from that device and check to see if it works. Check on your smartphone, computer, console, or whatever else you may have. If it works on another device, then the problem is most likely with the original device that you were using. It could have a connectivity issue within your network or the app may need to be updated.
Method 3: Clear Cookies & Cache
Clearing your Hulu app data and cache is another way that could make the error code disappear. If your app is up to date, then it’s likely that you have corrupt data. If that’s the case, follow these steps to clear the app cache and data:
For Android
Go to settings
Click apps
Click see all apps
Go to storage and cache
Click on clear storage
Clear the cache
For iOS
Navigate to settings
Click general
Click on storage
Click Hulu
Delete and reinstall the app in the app store
For Fire TV
Head over to settings
Click on applications
Click manage installed applications
Find Hulu
Click clear cache
Clear the data
For Web Player on PC
Click Ctrl+Shift+Del for Windows or Command+Shift+Delete for Mac to quickly delete the cache
If for some reason this method doesn’t work the quick way, here’s how to do it the long way:
Chrome
Click the three-dotted menu in the upper right corner of the window
Select settings from the drop-down menu
Choose advanced
Select clear browsing data
Check the box that says cached images and files
Click clear data
Internet Explorer
Open the tools menu which is at the top right corner of the browser that looks like a gear
Navigate to security
Select delete browsing history
Check the box next to temporary internet files and website files
Click delete
Firefox
Find the three-lined hamburger icon and select options
Select privacy & security
Locate cookies and site data
Click on clear data
Once you open the clear data screen, click o cached web content
Choose clear
Safari
Navigate to the top of the screen and click on the develop tab
Choose empty caches
Opera
Select settings in the upper right corner of the page
Select clear browsing data
Cached images and files are automatically selected for you
Clear data
Edge
Select the three-dotted menu on the top right of the screen
Click settings
Navigate to privacy and services
Click choose what to clear
Choose what you want to delete and select clear now
Method 4: Try Another Streaming App
Try to stream from another app such as Netflix or Sling. If those services aren’t working either and give you error codes, this means that your device is having trouble connecting to the services. You could do the following to try to get them to work:
Update your device
Restart your device
Fix the internet connection
Method 5: Check Your Internet Connection
Sometimes your internet connection could be compromised. Whether you’re too far away from the router or it’s just not running well, your connection could be the problem.
Fortunately, there are easy ways to check this:
On iPhone & iPad
Navigate to settings
Click Wi-Fi or cellular
Use the settings to turn off the connection
Restart the connection
Verify there is an IP address on the Wi-Fi
On Android
Find settings
Navigate to network connections
Turn off the connection
Restart the connection
On Windows for Desktop & Laptop
You can view the status of your internet connections by following these steps:
Click the Windows key + R to open run
Enter ncpa.cpl
If you don’t have a good internet connection, try method 7. This will reset the whole unit and refresh the device.
Method 6: Check Your Internet Speeds
Hulu requires internet speeds of 3.0 Mbps for the library, 8.0 Mbps for live streaming, and 16.0 Mbps for 4K content. You can check your internet speeds by performing the following actions:
Turn off all devices that may be connected to your internet
Close all running programs and background apps
Directly connect your device to the router via Ethernet cable
Place your router or modem near your device
Run an internet speed checker
If you see that your internet connection is still slow on your device, it’s time to restart the router. You can do this in a few easy steps:
Unplug everything from the back of your router
Wait 30-seconds
Plug everything back in
Check your internet connection
This performs a power cycle. Your router may be overloaded and just can’t perform as it should. Doing the power cycle will help reset everything and refresh it.
Method 7: Restart Your Device
This is an easy way to try to make the error code go away. Simply reset your device. Whether it’s a phone, computer, tablet, or console. Safely reset the device and try to open the app once more. If you can’t get it to work still, continue to the next method.
Method 8: Deactivate Your Device
It seems strange, but it has worked for some. Simply log into your account page, log out completely, then log back in. Re-enter your credentials and try to launch Hulu once more. If the problem is solved, you can enjoy watching your favorite shows and movies again. If not, try the next method.
Method 9: Turn to Social Media
If nothing else has worked, then try to get an answer from social media. You can go to Twitter or Facebook to check if anybody else is having the issue. For Twitter, use the hashtag #huludown. If there is an outage at Hulu, people will be talking about it.
Additionally, you can use third-party websites to track the Hulu service such as Down Detector and Outage. Report.
It’s Still Not Working?
If after using all of the above methods and Hulu is still not working, then most likely it’s a problem on their end and you will just have to wait for them to fix it. Use Method 9 to get their attention so they fix it quicker. If that doesn’t work, contact them directly to inquire about the issue.
Conclusion
There you have it! Nine methods to fix the Hulu Error Code P-DEV320. These are very simple steps to use if you can’t get your favorite streaming app to work. Checking your internet connection and speeds is a great way to fix just about any error code you get with Hulu. Social media is a sure-fire way to get their attention if all else fails.