DXGI Error Device Hung Apex Legends [Quick Fix]

Apex Legends is a popular battle royale-style game that was created by Respawn Entertainment. When you get DXGI Error Device Hung, Apex Legends can lose some of its fun.

The game runs on Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch. While playing Apex Legends on a PC can provide the best gaming experience when it comes to graphics, it may not deliver the most reliable gaming experience.

This issue seems to be related to the latest NVIDIA graphics driver. There isn’t a direct patch just yet, but there is a workaround. Some users have been able to update to the latest version of the NVIDIA Game Ready driver to resolve the problem. Others, however, are reporting that reverting the graphics drivers to an earlier version drastically increases the game’s reliability. 

In this article, we will go over the reasons why the DXGI error message causes Apex Legends to not run. We will provide step-by-step instructions on how to resolve this issue. 

Apex Legends is one the most popular battle royale games. The game is developed by Respawn Entertainment and is available on all major platforms. Whether you have an Xbox One, PlayStation 4, or a PC with Microsoft Windows, you can play Apex Legends.

This game is played by over 50 million people on a regular basis. It’s a multiplayer battle-royale shooter, so that means that the last man standing wins. You can either play in squads or go solo.


This message means that a device (your graphics processor) failed due to an error in the form of the command sent by the application. This is basically a syntax error.

Simply put, this is a communication breakdown between Apex Legends and the hardware interface that runs DirectX, the underlying graphics API (Application Programming Interface) that makes your game work.

When you see ‘DXGI Error Device Hung,’ Apex Legends can feel like it loses some of its value.

DirectX basically just pools various application programming interfaces together, and the software is an interface between NVIDIA’s GPU and the game.

In the Apex Legends Tracker, Respawn says that they are ‘working closely with NVIDIA to help determine the cause of the issue and provide gamers with a solution.’

How to Fix DXGI Error Device Hung Apex Legends

While Respawn has not provided players with a patch to the issue, there is a workaround. Downloading the latest Game Ready driver from NVIDIA has been reported to solve this issue for players that are using nVidia GeForce graphics cards. 

DXGI Error Device Hung Apex Legends

Respawn Has Responded With a Temporary Fix to The Issue

The simple solution is to roll back your drivers. To do so, open Device Manager and find your graphics card under ‘Display Adapters.’ Then, right-click it and select ‘Properties’. Then, click the ‘Driver’ tab and select ‘Roll Back Driver.’

How to Rollback Nvidia Drivers in Windows 10

This does not permanently fix the issue, but it is a solution for those that are wanting to get the game up and running as quickly as possible.


The DXGI_ERROR_DEVICE_HUNG error is generally something that happens with DirectX-based configuration that has command format issues. A lot of users are complaining about this error, so the solution is in high demand. If you are one of the many users that are having to deal with the DXGI error, then you are in the right place.

The issue happens on both AMD and NVIDIA graphics cards, but most users that report this issue are using NVIDIA GPUs.

This error could be due to several different issues. Some examples are incorrect game settings, issues with Direct X, outdated or corrupt drivers, system RAM problems, or an unstable CPU. The error itself is vague and unfortunately doesn’t really give any clues as to what is wrong other than the error itself.

Method 1: Update Your Graphics Card Driver

When games and other other graphical applications crash, it can be signs of issues with your graphics drivers. In the case of DXGI_ERROR_DEVICE_HUNG, the video card drivers may have become corrupt.

In some cases, you can get this error when the version of the graphics driver you are using is the issue. In that case, a newer or even an older graphics driver may resolve the program. This is how you can update your graphics drivers:

Step 1: Press the Windows key to open the Start Search box

Step 2: Type ‘device manager’ (without quotes) into the search box

Step 3: Click the + next two Display Adapters to see your graphics card

Step 4: Right click on your graphics card (display adapter) and click Update Driver

Step 5: Choose ‘Search automatically for updated driver software and let Windows install the newest driver version’

Step 6: Reboot your PC 

Method 2: Update DirectX

Another really common fix for DXGI_ERROR_DEVICE_HUNG error is to update DirectX. Sometimes files can become corrupt and reinstalling or updating DirectX can resolve that.

Step 1: Visit Microsoft’s DirectX End-User Runtime Web Installer page.

Step 2: Choose your language

Step 3: Click Download

Step 4: Find the downloaded file and double-click it

Step 5: Follow the on-screen instructions

Step 6: Start the game and see if the issue is resolved

Method 3: Roll-Back Your Graphics Drivers

This should solve the issue, but if it doesn’t, then players might have to consider setting their drivers back. Users are experiencing ‘little to no crashing’ when rolling back to earlier versions of drivers.

If the current version of the driver is corrupt, you can roll-back to previous versions the following way:

Step 1: Type Device Manager into the search box

Step 2: Expand your Display adapters and pick the graphics card you are using

Step 3: Rick-click your Display Adapter and click Properties

Step 4: Go to Driver tab

Step 5: Select Roll back driver

Method 4: Reseat your system memory (RAM)

Sometimes, dust can creep in between the pins that cannot your system memopry to the rest of the system. So, if you are getting random errors and have tried everything else, it might be an issue with your RAM.

RAM does sometimes go bad, but usually, this is not the case. But of the time when there is a problem with system memory, all you have to do is tack it out and put it back again.

This process varies widely from computer to computer, and it will be especially different when comparing laptops and desktops. Most all-in-one computers use laptop memory modules.

Consult your user manual to find out how to upgrade the RAM in your system. Reseating the memory is the same process as upgrading your RAM. The only difference is when you are reseating your memory modules, you are putting the same ones back in.

Method 5: Change Nvidia Control Panel Settings

Sometimes this error can happen because of incorrect settings in your Nvidia control panel. To try to resolve this issue, perform the following steps:

Step 1: Right click the desktop and open the Nvidia control panel

Step 2: Click on 3D settings

Step 3: Click Adjust image settings with Preview

Step 4: Check ‘Use advanced 3D image settings’

Step 5: Click Apply

Step 6: Click Manage 3D settings on the left

Step 7: In the Program Settings tab, click Add 

Step 8: Choose the executable of the game you are having troubles with

Method 6: Disable Graphics Card Overclocking

You may be seeing the DXGI_ERROR_DEVICE_HUNG error if your GPU is working beyond its intended limit. Overclocking is a great tool for extracting more performance out of your hardware, but it can lead to system stability issues at times.

So, if you are overclocking your graphics card and you are getting this error, it’s a good idea to disable your overclocking settings, at least temporarily, to see if that’s what’s causing the issue.


Apex Legends is a fun game, but just like any other game on Windows, it is prone to errors and glitches every once in a while. But if you don’t mind spending a little time keeping your system running correctly, then playing Apex Legends on Windows will provide the best gaming experience.

Driver problems can cause all kinds of whacky issues, and sometimes, games are not perfectly optimized to work on a driver, or there are bugs in the latest graphics driver update. Either upgrading to the latest driver or reverting to an older one can solve a lot of PC game reliability issues.

We hope this article helped you get Apex Legends running again this article, we will go over the reasons why the DXGI error message causes Apex Legends to not run. We will provide step-by-step instructions on how to resolve this issue.