Android Error Code 20 | Can’t Download App [Solved]

The Android error code 20 may happen when you are trying to download an app from Google Play Store. This error limits how you can use the Google Play store by preventing you from downloading apps.

It could be a result of a minor glitch in your device. It can ruin your experience while using the Google play store. Therefore, in this guide, we will take a look at what the Android error code 20 is, what causes the error, and possible solutions.

What is Android Error Code 20?

Android error code 20 is a common network failure error. This error mainly happens when there is a compatibility problem that closes your connection by force. 

The error message reads; “This App can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error code: – 20)” 

Once this error message pops up on your screen, you need to look for a solution immediately.

What causes the Error Code 20

Most times, the Android error code 20 happens due to a network glitch that forces your connection to close.

Corrupted data in the Cache folder 
Some Google Account glitch or corruption
Insufficient space on your device for new downloads
Corrupted Data on the SD card 
Google Play Store is not allowing the update to complete 

Nonetheless, regardless of what caused the issue, you can fix it with the next section’s solutions.

How to Fix the Android Error Code 20

Fixing error 20 is not difficult. The process only requires simple operations that you can perform on your phone. You can perform these operations on your own, and I have listed some potential solutions below to help you. Therefore, to fix the Android error code 20, you will have to follow the guidelines below.

Solution 1 – Reboot your phone

Sometimes rebooting your device is the only solution you need. To reboot your device, follow these steps.

Step 1: Press and hold the power button for some seconds
Step 2: A menu will appear with the Restart option and the Power Off option.
Step 3: Select the Restart option. If the version of your Android device is old, you will only have the Power Off option. Tap it to Switch off your device. Turn on your device again.

If you finish rebooting the Android device and the error is still there, move to the next potential solution below.

Solution 2 – Clearing the Cache of the Google Play Store

Clearing the cache of the Google Play app is another right way to fix the Android error 20.

Step 1: On the home screen of your Android device, tap on the Settings menu. In the Settings menu, tap on Apps & notifications and click on Apps or App List.
Step 2: Go through the apps list and find Google Play Store. Now, tap on the app to open it.
Step 3: From the Info menu of Google Play Store, tap on Storage to reach the clearing data option.
Step 4: In the Storage option, click on Clear Cache. Once this process is complete, click on Clear Data.
Step 5: When you’ve cleared the data of Google Play Store, restart your PC and try to update or re-download the app that was causing the error.

If you finish clearing the Google Play store’s cache and the error is still there, move to the next potential solution below.

Solution 3 – Remove your Google account and add it back

You can also try signing out and in of your Google account to fix the Android error 20. Follow these steps:

Step 1: Open your Settings app and access the Accounts menu. 
Step 2: In the User & accounts screen, locate your Google account, and tap on it.  
Step 3: Navigate to the bottom of the screen and tap Remove.
Step 4: When you have removed the Google account, return to the User & accounts screen, go to the bottom of your screen and open the option that says Add account.
Step 5: In the Add, an account window, tap Google, and follow the on-screen instructions to re-add your Google account.
Step 6: Restart your computer and try to update or download the app at the next startup.

If you remove your Google account and add it back and the error is still there, move to the next potential solution below.

Solution 4 – Uninstalling Google Play Updates 

Sometimes uninstalling updates and clearing cache is what you need to do in order to fix this error. To uninstall Google Play, you will have to follow the steps below.

Step 1: Go to Settings on your Android device and tap Manage Applications.
Step 2: Now, access ALL Scroll and find “Google Play Store,” When you see it, clear cache and clear data for the app. 
Step 4: Tap Force Stop Select. 
Step 5: Finally, uninstall updates and reboot your phone. 

If you finish uninstalling Google Play updates and the error is still there, move to the next potential solution below.

Solution 5 – Performing Factory Reset

A factory hard reset is also an effective way to fix Android error 20. Ensure that all your data are backed up before doing this on your Android Phone.

To reset your Android phone:

Step 1: Open the settings menu and locate Backup & reset
Step 2: Tap Factory reset
Step 3: Enter your password and erase all data on your device.
Step 4: Reboot your device and restore all the data.

After performing all the solutions in this guide, you should have fixed the Android error code 20.


Android Error Code 20 is a common error encountered by many users. Fixing this error is quite simple. Sometimes you need to perform a factory reset to fix it. In this article, I have provided you with the solutions to help you fix it. Now it’s your turn to perform these solutions and tackle this error.